Return Policy
eStock mart : Replacement/Exchange
Warranty 100% Complete Satisfaction of Customer with Good Services is our aim for long lasting relations & our reputation as :
“ Every Customer Must be Happy Client Always ”
Our Replacement policy is valid in below conditions:
- Incase Wrong Product Delivered.
- Incase product delivered to you has some issue or defect.
Our Company will not offer any kind of exchange or refund if:
- The item has been modified, altered, repaired or serviced by any other company .
- The item has been physically abused.
- The item has been damaged during the shipment back to the company.
- Exchange will not be made if any of the items in the original packing are missing.
- Items may only be exchanged in the same condition as the original purchase.
- No returns accepted for items exposed to extreme temperatures, water or improper handling.
- Exchanges must be in like new condition with original parts/packaging.
One Again in all cases customer must be happy and whatever is possible for it will try to ensure in of 3-4 working days or earliest possible time.
Shipping Charges are Non-Refundable. In addition, the client will pay all the additional shipping charges in case of exchange.
All details regarding the defect of the item should be notified within 24 hours via Email info@estockmart.com.pk to the company.
Furthermore, all the package items along with the original packing should be returned in order to successfully claim a refund or an exchange.
Phone No: +92 319 2007008